Magic Track Terms of Service

Last updated: July 22, 2026

These Terms of Service (“Terms”) are a binding agreement between You (“you” or “User”) and Magic Digital, LLC (“we,” “us,” “Magic Digital”) and govern your use of the Magic Track iOS application (the “App”) and any related services (collectively, the “Service”).

By downloading, installing, or using the App, you agree to these Terms. If you don’t agree, do not download, install, or use the App.

Magic Track is an independent app and is not affiliated with, endorsed by, sponsored by, or otherwise connected to The Walt Disney Company or any of its affiliates.

1. Eligibility

You must be at least 13 years old to use the App. If you are between 13 and the age of majority in your jurisdiction, you may use the App only with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. Some features (including purchasing a subscription) may require you to be 18 or older or to have parental consent under Apple’s Family Sharing controls.

By using the App, you represent that you are not located in, under the control of, or a national or resident of any country subject to a U.S. government embargo, and that you are not on any U.S. government list of restricted parties.

2. License to Use the App

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on an Apple-branded device that you own or control, for your personal, non-commercial use.

This license does not allow you to:

Copy, modify, distribute, sell, lease, sublicense, or rent the App or any portion of it.
Reverse engineer, decompile, or disassemble the App, except where applicable law expressly permits it.
Remove or alter any proprietary notices, branding, or labels.
Use the App to build a competing product or service.
Access or use the App through automated tools, scrapers, bots, scripts, or any means other than the published App user interface.

All rights not expressly granted are reserved by us.

3. Your Account

Certain features (including Cloud Backup and displaying a Username on community leaderboards and records) require you to sign in with Sign in with Apple. You are responsible for maintaining the security of the Apple ID you use to sign in and for all activity that occurs under your account.

You agree to provide accurate information when prompted (for example, the optional name and email Apple offers to share at sign-in), and to keep that information current to the extent you continue to share it.

You may not share your account, sell it, or transfer it to anyone else. You may not create accounts to evade enforcement of these Terms or to obtain benefits (such as additional free trials) that are limited to one per account.

4. Free Trial and Subscriptions

The App provides a free trial period to new users and a paid Subscription that unlocks premium features after the trial ends. These are two separate things: the trial does not automatically become a Subscription, and a Subscription is only created if and when you choose to start one.

4.1 Free Trial

Magic Track includes a complimentary free trial during which all premium features are unlocked. The trial does not begin when you download the App or sign in, it begins when you log your first experience. Therefore, simply downloading the App ahead of a trip does not use up trial time. The length of the trial period is disclosed in the App and in the Apple App Store listing.

No payment information is required to start the trial. You do not provide a credit card, you do not commit to a Subscription, and you are not redirected to the App Store to confirm any purchase.
The trial does not automatically convert into a paid Subscription. When the trial period ends, the App transitions to read-only mode as described in Section 5. You are not charged. You are not enrolled in anything. You may, but are not required to, start a paid Subscription at that point or at any time afterward.
One trial per account. The trial period is associated with your account, not with a specific device or installation. Reinstalling the App or signing in on a new device does not grant a new trial, and creating or recreating accounts to obtain additional trial periods is prohibited (see Section 3).
You may start a Subscription at any time during the trial. Doing so does not extend the trial period or grant a refund of trial days remaining. Your Subscription begins on the day you start it, and you keep premium access continuously until the Subscription is cancelled.

4.2 Subscription

The App offers a paid Subscription. The specific tier, length, and price are disclosed in the App and on the App Store before you purchase.

By starting a Subscription, you authorize Apple to charge your Apple ID payment method according to the disclosed terms. You acknowledge and agree that:

Apple bills you, not us. All charges are processed by Apple through your Apple ID. We never see your payment card or your full Apple ID.
Subscriptions auto-renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before renewal.
You can view, manage, or cancel your Subscription at any time in Settings → [your name] → Subscriptions on your iPhone, or by following https://support.apple.com/HT202039.
Refunds for in-app purchases are handled exclusively by Apple. Visit https://reportaproblem.apple.com to request one. We do not control whether Apple grants a refund.
Price changes. We may change Subscription pricing for new billing periods with reasonable notice. If you don’t agree, cancel before the next renewal.
Premium features may change. Premium features are described in Section 5. We may add, remove, or modify them over time. We will not remove a premium feature you’ve already paid for in your current billing period without offering a reasonable equivalent or a pro-rated refund where required by law.
If your Subscription lapses, the App transitions to read-only mode. Your local data is preserved. You may resume by starting a new Subscription at any time without losing your past logs.

4.3 Promotional and Complimentary Access

We may, at our discretion, offer promotional codes or complimentary access to premium features (for example, limited-time promotional unlocks or lifetime access for early testers). Promotional and complimentary access:

Is personal to your account and non-transferable, has no cash value, and cannot be exchanged or redeemed for money.
May be subject to eligibility requirements, claim deadlines, and other conditions disclosed at the time of the offer. Offering promotional access at one time does not obligate us to offer it again.
Is granted through the App’s own entitlement system rather than through an Apple purchase, so Apple’s subscription management and refund processes do not apply to it.
May be revoked if it was obtained through fraud, abuse, or a violation of these Terms.

5. Free Access, Free Trial, and Premium Features

Magic Track is designed so that access to your own data never depends on paying us. What changes with your subscription status is whether you can log new experiences. The App has three access states:

Explore Mode. Before you log your first experience, you can browse the App freely. Logging your first experience starts your free trial (Section 4.1).
Premium access. During an active free trial, paid Subscription, lifetime access, or promotional access period, all premium features are unlocked.
Limited Access Mode. After your trial ends without a Subscription, or your Subscription lapses, the App stops accepting new logs but everything you already logged remains available, as described below.

Premium features (require an active free trial, Subscription, or lifetime/promotional access):

Logging new experiences of any kind: attractions, restaurants, shows, meet and greets, snacks, transportation, and resort visits and stays.
Creating new custom snacks and custom characters.

Because badges, community contributions, and records are earned by logging new experiences, earning new badges and adding new contributions to community statistics, leaderboards, and records also effectively require premium access.

Available without premium access (in Limited Access Mode):

Viewing everything you previously logged: experiences, stats, trip reports, and badges stored on your device.
Editing or deleting your existing log entries.
Creating and editing trip reports.
Viewing community statistics, leaderboards, and records.
Backing up your data with Cloud Backup, restoring a previously uploaded Cloud Backup on a new device, and deleting your Cloud Backup (Section 6).
Setting or changing your Username (subject to Section 8), and clearing your Username so it no longer appears on community leaderboards and records.
Turning off “Share My Stats with Community,” “Show Username on Community Records,” and “Help Improve the App” in Settings → Privacy.
Deleting your account permanently from Settings → Account.
Contacting support.

When your free trial ends without a paid Subscription, or your Subscription lapses, your existing on-device data is preserved and remains viewable and editable. Starting or resuming a Subscription restores full access without loss of your past logs. We do not delete your local data because your Subscription lapsed.

We may from time to time adjust which specific features are free or premium. We will not retroactively remove premium features you’ve already paid for in your current billing period, and we will not remove your ability to view data you already logged.

6. Local Data and Cloud Backup

The App stores your logs, badges, trip reports, and notes locally on your device by default. Local data remains on your device and remains viewable and editable regardless of your Subscription status. Deleting the App, or deleting your account, removes your local data.

Cloud Backup requires you to sign in with Sign in with Apple, but it does not require a paid Subscription. When Cloud Backup is on, the App uploads a single compressed snapshot of your Magic Track data to our cloud storage, replacing your previous snapshot, so you can restore your data on another device. Backups are encrypted in transit and at rest. You can turn Cloud Backup off, or delete an existing backup, at any time from Settings → Cloud Backup. A previously uploaded snapshot remains stored according to our Privacy Policy until you delete it or your account is deleted.

Restoring from a previously uploaded backup on a new device also does not require a paid Subscription. If you switch iPhones, you can always bring your past logs with you.

You are responsible for your data. We use industry-standard safeguards described in our Privacy Policy, but we are not a backup service, and we make no guarantee that your data will be available indefinitely or that a backup will perfectly restore your local state. Keep your own copies of anything you can’t afford to lose.

7. Acceptable Use

You agree not to use the App, the Service, or any feature of either to:

Submit false, fabricated, or manipulated data including, without limitation, log entries that do not correspond to a real visit or experience, ride scores you did not actually achieve, logs for characters you did not actually meet, or any other data submitted with the intent to influence community statistics, leaderboards, records, or badge totals.
Spam the Service including submitting log entries, support tickets, catalog suggestions, contribution events, promotional code redemption attempts, or any other writes at a volume or frequency that is unreasonable, automated, or designed to overload our systems.
Exploit, manipulate, or game community leaderboards, records, badge rarities, or any ranking system in a manner inconsistent with normal personal use of the App.
Interfere with or disrupt the App, the Service, our servers, or any other user’s experience.
Attempt to access parts of the App or Service that you are not authorized to access, including other users’ accounts, backups, or private data.
Probe, scan, or test the vulnerability of any of our systems or breach any security or authentication measures.
Use the App in violation of any applicable law, regulation, or third-party right.
Submit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, sexually explicit, or otherwise objectionable to us in our reasonable judgment.
Impersonate any person or entity, including copyrighted characters, employees, executives, celebrities, public figures, or other Magic Track users.
Use the App for commercial purposes, including advertising, soliciting, or selling, without our prior written consent.

We may use automated systems and human review to identify activity that appears to violate this section. We may, at our sole discretion and without prior notice, invalidate, remove, or refuse to display any contribution we reasonably believe violates these Terms, including removing a user’s entries from community totals, leaderboards, records, and badge counts. We may also suspend or terminate the account of any user who, in our reasonable judgment, engages in any of the conduct described above. See Section 14 for more detail on termination.

8. User Content and Username Standards

The App allows you to submit certain content, including a chosen Username, support ticket messages, custom experiences, custom catalog suggestions, and (when you opt in) anonymized contributions to community totals (collectively, “User Content”).

You retain ownership of your User Content. By submitting it, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, display, and use that User Content as necessary to operate, provide, and improve the Service. This license terminates when you delete the User Content or your account, except that (a) anonymized aggregate contributions to community totals are not individually identifiable or deletable, and (b) we may retain copies necessary to comply with legal obligations or resolve disputes.

You are solely responsible for your User Content and represent that you have all rights necessary to submit it.

Username Standards

Your Username is publicly visible if you choose to display it on community leaderboards and records. You agree that your Username will not:

Contain profanity, vulgar, sexually explicit, lewd, or obscene language, including disguised, censored, or transliterated forms intended to evade filtering.
Contain hateful, harassing, discriminatory, threatening, or violent language, including language targeting any protected class.
Impersonate any other person or entity, including Disney characters, employees, executives, celebrities, other Magic Track users, or Magic Track staff.
Include trademarks, service marks, or other protected marks belonging to a third party (including, without limitation, marks belonging to The Walt Disney Company and its subsidiaries).
Include personal contact information, URLs, or solicitations.
Promote illegal activity.

We reserve the right, at our sole discretion and with or without notice, to reject, reclaim, modify, or release any Username that we reasonably believe violates these Terms or is otherwise inappropriate. If we reclaim or modify your Username, we may select a placeholder identifier in its place until you choose a compliant alternative.

To preserve the integrity of community leaderboards and records, a blockout period applies between Username changes. The current length of the blockout is disclosed in the App at the time you make a change. Clearing your Username (so that it no longer appears on community leaderboards and records) is always available immediately and is not subject to the blockout.

9. Referral Program

Magic Track offers a referral program that lets users share a personal referral code with friends. By generating or redeeming a referral code, you agree to the following terms.

Your code. Each Magic Track account may generate one referral code. The code is unique to your account and stays linked to it. Deleting your account permanently deletes your code and your referral history; bonus days already granted to friends who redeemed your code are not affected, including bonuses that have not started yet.

What your friend receives. A friend who redeems your code receives 7 bonus days of free trial access. A new user who has not started their free trial gets the bonus added to the trial, with the combined window starting when they log their first experience. A user in an active trial gets the bonus added to their remaining time. A user whose free access has ended gets the bonus applied immediately. Codes cannot be redeemed on accounts with an active paid subscription or lifetime access, or on accounts that have previously redeemed any promotional or referral code.

What you receive. If eligible, you receive 7 bonus days of free trial access the first time your code is redeemed. This reward is granted once per account, no matter how many friends redeem your code. Eligibility is checked at the moment your friend redeems your code: you must be in an active free trial or in read-only mode at that time to qualify for the bonus. If you have not yet started your free trial, the bonus is held and applied automatically when your trial begins. Accounts with an active paid subscription, an active promotion, or lifetime access are not eligible to receive bonus days.

Redemption limits. Each referral code may be redeemed a maximum of 10 times. Each account may redeem one code of any kind, ever. You cannot redeem your own code.

No cash value. Bonus days unlock full app access for the stated period only. They have no cash value and cannot be exchanged, refunded, transferred, or converted into a paid subscription.

Fair use and changes. Codes obtained or redeemed through fraud, automation, or other abuse may be voided, and related bonus days may be revoked. Magic Track may modify, suspend, or end the referral program at any time; changes will not remove bonus days already applied to your account.

10. Community Features and Records Integrity

Community statistics, leaderboards, and records are intended to reflect honest reporting of actual experiences by real users. We are committed to preserving the integrity of these features.

You acknowledge that:

We may review, audit, or investigate any contribution to community totals, leaderboards, or records.
We may invalidate, remove, or decline to display any contribution we believe in good faith was submitted in violation of Section 7 or is otherwise unreliable.
We may decline to issue, revoke, or rescind any badge that was earned in connection with contributions we have invalidated.
We may redact a Username from leaderboards or records without removing the underlying contribution, or vice versa.
Aggregated community totals are intended as a community feature, not an official record. We make no guarantee of accuracy or completeness.

Our enforcement decisions are final, subject to our discretion to revisit them.

11. Intellectual Property

The App, including all software, code, design, artwork, badges, written content, layout, and the Magic Track name and logo, is owned by Magic Digital, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any of these rights to you.

References within the App to The Walt Disney Company, its parks, attractions, characters, restaurants, or other proprietary content are nominative and informational. “Disney,” “Walt Disney World,” “Disneyland,” and all related names, logos, attractions, characters, restaurants, shows, and trademarks are the property of The Walt Disney Company. We claim no ownership of those marks or content, and we are not affiliated with, endorsed by, or sponsored by The Walt Disney Company or any of its subsidiaries. The respective owners of any third-party trademarks, trade dress, or copyrighted content visible in or referenced by the App retain all rights to their property.

Where photographs of attractions, restaurants, shows, or other locations appear in the App, they serve only to help users identify the experiences they are logging. They are not used as decorative reproductions, merchandise, or representations of endorsement or sponsorship.

The App is provided for personal informational and entertainment purposes only. Specific experiences, their locations, availability, and wait time data change frequently. Users must confirm these details with official sources before making plans.

We respect the intellectual property rights of others. If you are a rights holder and believe that any content displayed in the App infringes your rights, please contact us at the email at the bottom of these Terms with sufficient detail to identify the content and the rights at issue. We will review such requests promptly and, where we determine it appropriate, will remove, replace, or modify the content. We reserve the right to remove, replace, or modify any content in the App at any time and at our sole discretion.

12. Third-Party Services

The App integrates with services provided by Apple, Google (Firebase), and RevenueCat. Your use of those services is governed by their own terms and privacy practices. We are not responsible for the conduct, content, policies, or availability of any third-party service.

13. Disclaimers

THE APP AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT IT WILL MEET YOUR REQUIREMENTS; THAT YOUR DATA WILL BE PRESERVED; OR THAT ANY DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MAGIC DIGITAL, LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE APP OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE APP OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) U.S. $50.

Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent any limitation above is unenforceable in your jurisdiction, the limitation applies only to the maximum extent permitted by law.

15. Suspension and Termination

You may stop using the App at any time by deleting it from your device. You may delete your account through Settings → Account → Delete My Account or by contacting us as described in our Privacy Policy. Deleting the App does not automatically cancel your Subscription; cancel through the App Store as described in Section 4.

We may suspend or terminate your access to all or any part of the Service, with or without prior notice, if we reasonably believe you have violated these Terms (including any provision of Section 7 (Acceptable Use), Section 8 (User Content and Username Standards), or Section 9 (Community Features and Records Integrity)) or if we are required to do so by law.

Upon termination:

Your right to use the App ends immediately.
Active Subscriptions are not refunded except where required by law or by Apple’s refund policies (Section 4).
Your User Content may be removed or retained as described in our Privacy Policy.
Provisions of these Terms that by their nature should survive termination (including Sections 8, 10, 12, 13, 14, 15, 16, 18, and 19) will survive.

16. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Magic Digital, LLC and its officers, members, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Content, (b) your use of or activity within the App or Service, (c) your violation of these Terms, or (d) your violation of any law or the rights of any third party.

17. Apple-Specific Terms

The App is licensed, not sold, to you. You and we acknowledge that these Terms are concluded between you and Magic Digital, LLC only, and not with Apple, and that Apple is not responsible for the App or its content. Notwithstanding the foregoing, you and we acknowledge that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

In addition:

Your license to use the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions.
We are solely responsible for providing any maintenance and support services for the App. Apple has no obligation to furnish maintenance or support.
We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
We, not Apple, are responsible for addressing any claims relating to the App, including (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of these Terms and, where appropriate, surface a notice in the App. Continued use of the App after the effective date of the updated Terms constitutes your acceptance of them. If you do not agree to the updated Terms, stop using the App.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, U.S.A., without regard to its conflict-of-laws provisions.

Before filing any legal action, you agree to first contact us at the email below and attempt to resolve the dispute informally. Most user concerns can be resolved this way within 30 days.

If informal resolution is unsuccessful, the exclusive jurisdiction and venue for any action arising out of or relating to these Terms or the App will be the state and federal courts located in the State of Florida, and you consent to the personal jurisdiction of those courts. You and we each waive any right to a jury trial to the extent permitted by law.

If you reside outside the United States, you may have additional rights under your local consumer-protection laws that cannot be waived by contract. Nothing in these Terms is intended to limit those rights.

20. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and us concerning the App, and supersede any prior agreement on the same subject.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign or transfer your rights under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of our business.
Headings. Section headings are for convenience only and do not affect interpretation.

21. Contact

If you have any questions about these Terms, contact us at support@magictrackapp.com.